Deskside Technician II: Imaging, SCCM & Onsite Support

Stefanini North America and APAC; Shawnee (KS); On-site; USD 28,000 - 41,000; Full time

Job summary

Stefanini Group is seeking a Deskside Technician II to support end-users on-site in Shawnee, KS. The role involves building computers using SCCM, deploying base images, and installing non-standard software after imaging.

You will handle 10–12 machines at once and troubleshoot connectivity to keep devices online during builds. You will provide hands-on hardware/software support to the onsite client, document work, follow established processes, and QA activities while communicating clearly with

Qualifications

• Experience with Windows 10 and Windows 11.
• Proficient in loading computer images with SCCM and PowerShell scripts.
• Ability to troubleshoot network connectivity to keep PCs online during build.

Responsibilities

• Build computers using SCCM for base image.
• Install non-standard software after base image build.
• Manage 10–12 machines simultaneously.
• Troubleshoot network connectivity to ensure PC online during build.
• Prepare and document deployments and QA activities.
• Provide hardware/software support to onsite client, including break/fix.
• Explain refresh processes to end-users and assist with configuring refreshed computers.

Skills

Windows 10

Windows 11

SCCM

PowerShell

Imaging

Network troubleshooting

Hardware support

Software installation

End-user support

Tools

SCCM

PowerShell

Job description

Stefanini Group is seeking a Deskside Technician II to support end-users on-site in Shawnee, KS. The role involves building computers using SCCM, deploying base images, and installing non-standard software after imaging.

You will handle 10–12 machines at once and troubleshoot connectivity to keep devices online during builds. You will provide hands-on hardware/software support to the onsite client, document work, follow established processes, and QA activities while communicating clearly with