DESKSIDE SUPPORT

Artech Information System LLC; Pasadena (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading IT staffing company in Pasadena, CA is seeking a Deskside Support Representative for a 12-month engagement with potential extension. The ideal candidate will possess strong troubleshooting skills in Microsoft OS, and excellent verbal and written communication abilities. Responsibilities include configuring and installing applications, as well as interacting with clients at various locations. Valid driver's license and reliable transportation are necessary to travel to client sites.

Qualifications

• Ability to diagnose and remedy complex Microsoft OS problem tickets.
• Valid driver's license and reliable transportation required.

Responsibilities

• Configure and install common applications.
• Install/remove desktop PCs and monitors.
• Interact positively with clients.

Skills

Microsoft OS troubleshooting

Verbal communication

Written communication

Remote take-over skills

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client ServicesLocation: PASADENA, CA 91105Duration: 12 months with possible extension.

Job Description:

• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
• Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
• Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.