DESKSIDE SUPPORT

Artech Information System LLC; Cerritos (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT Staffing Company in California is seeking a Deskside Support Representative to provide support and troubleshooting for Microsoft OS at client locations. Candidates must have at least 5 years of experience in deskside support, a valid driver's license, and strong communication skills to ensure effective client interactions. This role will involve diagnosing complex issues and installing necessary hardware and software, with the possibility of remote support capabilities.

Qualifications

• Min 5 years experience in deskside support.
• Valid driver's license required.
• Ability to diagnose complex OS problems.

Responsibilities

• Provide deskside support to clients at various locations.
• Diagnose and remedy Microsoft OS problems.
• Configure and install desktop applications and hardware.

Skills

Deskside support

Microsoft OS troubleshooting

Verbal communication

Client interaction

Remote take-over

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services

Location: PASADENA, CA 91105

Duration: 12 months with possible extension.

Job Description:

• Deskside support D S J Min 5 years exp MAC skills valid drivers license..
• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
• Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
• Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.

Qualifications

share your resume shubham.s (at)artechinfo.com