desktop support

Artech Information System LLC; Earth City (MO); On-site; USD 28,000 - 39,000; Full time

Job summary

A leading IT staffing company is seeking a Deskside Support Representative to diagnose and remedy complex Microsoft OS issues while providing exceptional client interaction. This role requires the ability to configure and install applications and desktop equipment at various local customer sites in Earth City, Missouri. Candidates must possess a valid driver's license and reliable transportation for site visits, along with strong verbal and written communication skills. The position is for a duration of 12 months with potential extensions.

Qualifications

• Must be able to diagnose complex Microsoft OS problem tickets.
• Experience configuring and installing common applications is required.
• Valid driver's license and reliable transportation are needed.

Responsibilities

• Diagnose and remedy complex Microsoft OS problem tickets.
• Configure and install common applications.
• Install/remove desktop PCs and monitors.
• Interact positively with clients at various local sites.

Skills

Microsoft OS troubleshooting

Remote take-over skills

Good verbal communication

Good written communication

Driver's license

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services
Location: Earth city, MO
Duration: 12 months with possible extension.

Job Description:

• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
• Remote take-over skills a plus.
• Must have good verbal and written skills, as well as ability to interact positively with clients.
• Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.