desktop shpport

Artech Information System LLC; Princeton (NJ); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Artech is seeking a Desktop Support professional for a 1+ year engagement in Whitehouse, NJ. The role focuses on deskside and remote support, ensuring quick incident resolution and end-user satisfaction.

The ideal candidate will have hands-on experience with SCCM, Windows, VDI, and IMAC workflows, plus the ability to diagnose and fix issues remotely and on-site as needed.

Strong communication and a customer-focused approach are essential in this client-facing IT support role.

Competenze

• Deskside support experience.
• Remote/ CTS support experience.
• SCCM knowledge or hands-on experience.
• Windows operating system experience.
• Incident management experience.
• IMAC workflow experience.
• VDI experience.
• Break/fix troubleshooting experience.

Mansioni

• Resolve tickets remotely and on-site as needed.
• Collaborate with teams to resolve incidents promptly.

Conoscenze

Deskside support

Remote CTS Support

SCCM

Windows

Incident

IMAC

VDI

Break/fix

Descrizione del lavoro

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

POSITION:DESKTOP SUPPORT

LOCATION: WHITEHOUSE,NJ

Duration:1+years

• Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC.
• Ability to solve tickets remotely, work with SCCD.

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