Desk-Side Technology Support Specialist (DC)

McDermott Will & Emery LLP; Washington (District of Columbia); On-site; USD 87,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits package

Performance-based bonuses

Job summary

A prominent law firm in Washington, DC is seeking a Technology Support Specialist to provide desk-side technology support and coordinate IT activities. The ideal candidate will have an Associate degree and under two years of relevant experience. Responsibilities include troubleshooting hardware and software issues, assisting with new hire setups, and maintaining IT ticketing systems. Competitive compensation package with a salary range of $87,000 - $110,000, alongside performance-based bonuses and a comprehensive benefits package.

Qualifications

• Under two years of related work experience.
• Ability to work effectively in a fast-paced environment.
• Ability to work flexible and/or fluctuating hours.

Responsibilities

• Provide desk-side technology support to customers.
• Administer desk-side technical support troubleshooting.
• Coordinate operational IT activities including new hire setup.

Skills

Functional written and verbal communication skills

Ability to work under tight deadlines

Ability to handle confidential information

Experience with macOS

Education

Associate degree

Job description

A prominent law firm in Washington, DC is seeking a Technology Support Specialist to provide desk-side technology support and coordinate IT activities. The ideal candidate will have an Associate degree and under two years of relevant experience. Responsibilities include troubleshooting hardware and software issues, assisting with new hire setups, and maintaining IT ticketing systems. Competitive compensation package with a salary range of $87,000 - $110,000, alongside performance-based bonuses and a comprehensive benefits package.