Desk side Support

Artech Information System LLC; Detroit (MI); On-site; USD 25,000 - 44,000; Full time

Job summary

Artech Information System LLC in Detroit, MI is seeking a Desk Side Support Representative for distributed client services with IBM- AT&T as the client. This 1-year contract role covers desk-side IT support.

The position requires experience with ticketing, Windows 7 proficiency, and a valid driver's license. Work hours are 35-40 per week, with potential for extension based on performance and business needs.

Qualifications

• Experience handling IT support tickets.
• Proficient with Windows 7 operating system.
• Ability to manage on-site desk-side support tasks.

Responsibilities

• Handle and resolve desk-side IT support tickets for clients.
• Provide on-site Windows 7 support and troubleshooting.
• Support a 35-40 hour workweek schedule.
• Maintain valid driver's license for site access and travel as needed.

Skills

Ticketing experience

Windows 7 proficiency

Customer service mindset

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)

Client: IBM- AT&T

Job Description:

• Experience with working with tickets
• Proficient with windows 7
• This job is 35-40 hours a week.
• Must have a valid driving license

Qualifications

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