Desk-Side Support Specialist — Windows 7 & Tickets (Detroit)

Artech Information System LLC; Detroit (MI); On-site; USD 25,000 - 44,000; Full time

Job summary

Artech Information System LLC in Detroit, MI is seeking a Desk Side Support Representative for distributed client services with IBM- AT&T as the client. This 1-year contract role covers desk-side IT support.

The position requires experience with ticketing, Windows 7 proficiency, and a valid driver's license. Work hours are 35-40 per week, with potential for extension based on performance and business needs.

Qualifications

• Experience handling IT support tickets.
• Proficient with Windows 7 operating system.
• Ability to manage on-site desk-side support tasks.

Responsibilities

• Handle and resolve desk-side IT support tickets for clients.
• Provide on-site Windows 7 support and troubleshooting.
• Support a 35-40 hour workweek schedule.
• Maintain valid driver's license for site access and travel as needed.

Skills

Ticketing experience

Windows 7 proficiency

Customer service mindset

Job description

Artech Information System LLC in Detroit, MI is seeking a Desk Side Support Representative for distributed client services with IBM- AT&T as the client. This 1-year contract role covers desk-side IT support.

The position requires experience with ticketing, Windows 7 proficiency, and a valid driver's license. Work hours are 35-40 per week, with potential for extension based on performance and business needs.