Desk side Support

Artech Information System LLC; Dubuque (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading IT staffing company is seeking a Desk side Support Representative in Dubuque, IA. The role involves providing deskside and remote desktop support, focusing on Windows, Linux, and Mac systems. Candidates must have excellent customer service skills and be adept at handling various technical issues. This position offers a duration of 1 year, with the possibility of extension, appealing to those looking for a stable role in IT support.

Qualifications

• Must be professional and customer-focused with excellent skills in Windows.
• Solid skills with Linux and Mac.

Responsibilities

• Provide deskside support in a distributed client services environment.
• Assist with remote desktop support and ensure customer satisfaction.

Skills

Deskside Support

Remote Desktop Support

Windows

Linux

Mac OS

MS Office

Network Connectivity

O365

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desk side Support Representative Distributed Client Services
Location : DUBUQUE,IA-52001
Duration: 1 Year (with possible extension)

Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows.

Solid skills with Linux and Mac.