Desk-Side IT Support Analyst — Multi-Platform Expert

ASK Staffing; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading staffing agency in San Francisco is seeking a Desk side Support IT Analyst to provide IT service delivery and support for corporate end users. You will work in a multi-platform environment, requiring strong knowledge of Apple and Microsoft systems, while maintaining a high level of customer satisfaction. With 3 to 5 years of IT experience, this role demands excellent communication skills and problem-solving abilities. The ideal candidate will also have experience with Active Directory and desk side productivity software.

Qualifications

• 3 to 5 years experience in IT Organization.
• Experience supporting a diverse, end-user computing environment.
• Strong knowledge of Apple and Microsoft operating systems.

Responsibilities

• Provide IT service delivery and support for corporate end users.
• Assist with IT standards and compliance requirements.
• Maintain high customer satisfaction.

Skills

MS Office Suite

Apple Mac OS Knowledge

Dell and Lenovo Hardware repair

Creative problem solving

Verbal communication skills

Written communication skills

Multi-platform support

Education

College degree

Tools

Active Directory

MS Sharepoint

Confluence

VMware Workstation/Fusion

Job description

A leading staffing agency in San Francisco is seeking a Desk side Support IT Analyst to provide IT service delivery and support for corporate end users. You will work in a multi-platform environment, requiring strong knowledge of Apple and Microsoft systems, while maintaining a high level of customer satisfaction. With 3 to 5 years of IT experience, this role demands excellent communication skills and problem-solving abilities. The ideal candidate will also have experience with Active Directory and desk side productivity software.