Design & Trade Store Leader: Build Talent & Drive Sales

Crate & Barrel; Torrance (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Crate & Barrel in Torrance, CA is seeking an Assistant Store Leader – Design & Trade to drive growth through leadership, exceptional client experiences, and elevated design services. You will hire, train and develop a designer team, develop onboarding, and coach performance to deliver timely, SLA-driven design deliverables and a consistent brand experience for every client.

This role focuses on sales, clienteling, and collaboration with store leadership to meet goals while fostering a culture of

Qualifications

• 2+ years customer service or retail leadership experience.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.
• Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends.

Responsibilities

• Oversee design services and trade business, driving sales and client engagement.
• Hire, train and develop a high-performing designer team with onboarding and coaching.
• Analyze KPIs to improve sales, service, and client experience with SLA-driven deliverables.
• Maintain a consistent brand experience for every client across the store.

Skills

Retail leadership

Customer service

Communication

Organizational skills

Time management

Tools

Microsoft Office

Google applications

Job description

Crate & Barrel in Torrance, CA is seeking an Assistant Store Leader – Design & Trade to drive growth through leadership, exceptional client experiences, and elevated design services. You will hire, train and develop a designer team, develop onboarding, and coach performance to deliver timely, SLA-driven design deliverables and a consistent brand experience for every client.

This role focuses on sales, clienteling, and collaboration with store leadership to meet goals while fostering a culture of