Design Studio Stylist: In-Home & In-Store Decor Expert

West Elm; San Antonio (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Paid time off

Wellness program

401(k) and similar

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist for West Elm in a full-time, in-store role in San Francisco.

You will guide customers through design consultations, measure spaces, create plans, and close sales at the cash wrap while delivering world-class service and promoting ongoing engagement with the Brand. Responsibilities include in-home consultations, up-to-date product knowledge, and supporting special services like gift registry and catalog orders.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Communication

Clienteling

Customer follow-up

Sales coordination

Design knowledge

Multitasking

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist for West Elm in a full-time, in-store role in San Francisco.

You will guide customers through design consultations, measure spaces, create plans, and close sales at the cash wrap while delivering world-class service and promoting ongoing engagement with the Brand. Responsibilities include in-home consultations, up-to-date product knowledge, and supporting special services like gift registry and catalog orders.