Design Studio Sales Specialist & Home Stylist

West Elm; North Bethesda (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Generous discount on Williams-Sonoma,

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits, dental and vision

Job summary

Williams-Sonoma, Inc. in San Francisco and surrounding locations is seeking a Design Studio Specialist to guide customers in creating beautiful living spaces.

You will conduct one-on-one store consultations and in-home sessions to translate client needs into cohesive design plans, driving sales and brand loyalty. The role requires strong communication, clienteling, and ability to manage multiple tasks across channels, with open availability for full-time schedules and weekend shifts.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required).

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Customer service

Retail sales

Design knowledge

In-home consultations

Job description

Williams-Sonoma, Inc. in San Francisco and surrounding locations is seeking a Design Studio Specialist to guide customers in creating beautiful living spaces.

You will conduct one-on-one store consultations and in-home sessions to translate client needs into cohesive design plans, driving sales and brand loyalty. The role requires strong communication, clienteling, and ability to manage multiple tasks across channels, with open availability for full-time schedules and weekend shifts.