Design Studio Specialist - Elevate Home Styling & Sales

West Elm; Boulder (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Brand discount

401(k) plan

Wellness program

Paid time off

Health, dental, vision

Job summary

West Elm in Boulder is seeking a Design Studio Specialist to inspire customers and close sales at the cash wrap. You will conduct one-on-one consultations in-store and in-home, create tailored design plans, and promote ongoing brand engagement.

You will leverage design expertise, knowledge of current promotions, and excellent clienteling to meet sales goals and deliver exceptional customer service at Williams-Sonoma brands, including West Elm.

Qualifications

• 1-2 years of customer service and retail sales experience (specialty retail preferred, but not required)
• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels

Responsibilities

• Utilize design expertise to assist clients in one-on-one consultations in-store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals
• Assist customers with services including gift wrap, gift registry, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge of the design studio assortment

Job description

West Elm in Boulder is seeking a Design Studio Specialist to inspire customers and close sales at the cash wrap. You will conduct one-on-one consultations in-store and in-home, create tailored design plans, and promote ongoing brand engagement.

You will leverage design expertise, knowledge of current promotions, and excellent clienteling to meet sales goals and deliver exceptional customer service at Williams-Sonoma brands, including West Elm.