Design Studio Sales Specialist — Home Design Expert

Pottery Barn; Fairfax (VA); Presencial; USD 35 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health, dental & vision insurance incl

domestic partner benefits

Resumo da oferta

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers to express themselves in their homes.

You will guide clients through one-on-one store consultations and in-home sessions, creating personalized design plans and closing sales at the cash wrap. You will promote ongoing engagement with the brand, demonstrate expert product knowledge, and provide world-class service across the design studio assortment.

Qualificações

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsabilidades

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Conhecimentos

Communication skills

Sales coordination

Design knowledge

Multitasking

Retail sales experience

Descrição da oferta de emprego

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers to express themselves in their homes.

You will guide clients through one-on-one store consultations and in-home sessions, creating personalized design plans and closing sales at the cash wrap. You will promote ongoing engagement with the brand, demonstrate expert product knowledge, and provide world-class service across the design studio assortment.