Design Studio Sales Expert – In-Home & Store

Pottery Barn Kids; Tampa (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and help close sales at the cash wrap. You will conduct one-on-one consultations in-store and in-home, delivering design plans tailored to clients' spaces and preferences.

You will showcase comprehensive product knowledge across the design studio assortment, promote ongoing engagement, and leverage brand promotions and services to exceed sales goals. Full-time associates have open availability.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred, but not required.
• Proven ability to prioritise and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Assist customers with special services including: gift wrap, gift registry, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Customer follow-up

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and help close sales at the cash wrap. You will conduct one-on-one consultations in-store and in-home, delivering design plans tailored to clients' spaces and preferences.

You will showcase comprehensive product knowledge across the design studio assortment, promote ongoing engagement, and leverage brand promotions and services to exceed sales goals. Full-time associates have open availability.