Design Studio Specialist: In-Home & In-Store Design

Williams-Sonoma; Leawood (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist who will inspire customers to express themselves in their home. You will assist customers and close sales at the cash wrap, promoting continued engagement with our Brand.

In this role you will conduct one-on-one consultations, present design plans, stay current on promotions, and deliver World class service across multiple sales channels. Strong communication and design sense are important attributes.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Customer follow-up

Sales coordination

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist who will inspire customers to express themselves in their home. You will assist customers and close sales at the cash wrap, promoting continued engagement with our Brand.

In this role you will conduct one-on-one consultations, present design plans, stay current on promotions, and deliver World class service across multiple sales channels. Strong communication and design sense are important attributes.