Design Studio Sales Consultant: Inspire Home Makeovers

Pottery Barn; Palo Alto (CA); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision

Descripción de la vacante

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and finalize sales at the cash wrap, providing exceptional in-store consultations and design guidance.

You will leverage product knowledge across the design studio assortment, coordinate complex orders, and contribute to a high-touch customer experience across Williams-Sonoma brands. This role requires strong communication and a proactive service mindset in a fast-paced retail environment.

Formación

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsabilidades

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
• Create and present design plans based on client's needs, style, preferences and living space.
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

Conocimientos

Communication

Clienteling

Follow-up

Herramientas

POS system

Descripción del empleo

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and finalize sales at the cash wrap, providing exceptional in-store consultations and design guidance.

You will leverage product knowledge across the design studio assortment, coordinate complex orders, and contribute to a high-touch customer experience across Williams-Sonoma brands. This role requires strong communication and a proactive service mindset in a fast-paced retail environment.