Design Studio Sales & Space Planning Expert

West Elm; Princeton (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. in New Jersey is seeking a Design Studio Specialist to inspire customers, close sales at the cash wrap, and promote ongoing brand engagement.

You will guide clients through in-home and in-store consultations, delivering tailored design solutions and maintaining product knowledge across the full design studio assortment. The role emphasizes exceptional service, multi-channel sales, and collaboration with the team to meet sales and productivity goals.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders.
• Experience in elements of design preferred.
• Proven ability to prioritize and handle multiple tasks.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Communication

Clienteling

Follow-up

Complex orders

Design knowledge

Prioritization

Retail sales

Job description

Williams-Sonoma, Inc. in New Jersey is seeking a Design Studio Specialist to inspire customers, close sales at the cash wrap, and promote ongoing brand engagement.

You will guide clients through in-home and in-store consultations, delivering tailored design solutions and maintaining product knowledge across the full design studio assortment. The role emphasizes exceptional service, multi-channel sales, and collaboration with the team to meet sales and productivity goals.