In-Home Design Studio Consultant & Sales Specialist

Williams-Sonoma, Inc.; Scottsdale (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits, dental and vision

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and guide them from consultation to close.

You will help clients design living spaces, present design plans tailored to their preferences, and complete sales at the cash wrap while promoting continued engagement with the Brand. The role requires strong communication, clienteling, and the ability to balance multiple tasks across in‑store and in‑home discussions.

Qualifications

• Strong communication, clienteling, and customer follow‑up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design (preferred)
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1‑2 years of customer service and retail sales experience, specialty retail preferred but not required

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in‑home regarding the design of their living spaces to drive store sales
• Perform productive in‑home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals
• Assist customers with special services such as gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders while meeting exemplary World‑class service standards
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Communication

Clienteling

Follow-up

Multi‑tasking

Sales experience

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and guide them from consultation to close.

You will help clients design living spaces, present design plans tailored to their preferences, and complete sales at the cash wrap while promoting continued engagement with the Brand. The role requires strong communication, clienteling, and the ability to balance multiple tasks across in‑store and in‑home discussions.