Home Design Studio Expert

Williams-Sonoma, Inc.; Kentucky; On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health, dental & vision

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to guide customers in creating their living spaces and to close sales at the cash wrap.

You will provide one-on-one design consultations, both in-store and in-home, delivering a seamless shopping experience and encouraging ongoing engagement with the Brand. You will demonstrate product knowledge across the design studio assortment, coordinate with multiple channels, and uphold world-class service standards.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within multiple sales channels.
• Experience in working with design elements preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of living spaces to drive store sales.
• Perform productive in-home consultations including accurately measuring and assessing living space.
• Create and present design plans based on client needs, style, preferences and living space.
• Maintain knowledge of current sales and promotions to achieve and exceed sales goals.
• Assist customers with services including gift wrap, gift registry, catalog/internet orders, special orders, back orders, courier deliveries, and furniture orders.
• Demonstrate product knowledge of the design studio assortment.

Skills

Communication skills

Clienteling

Customer follow-up

Multi-tasking

Retail sales

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to guide customers in creating their living spaces and to close sales at the cash wrap.

You will provide one-on-one design consultations, both in-store and in-home, delivering a seamless shopping experience and encouraging ongoing engagement with the Brand. You will demonstrate product knowledge across the design studio assortment, coordinate with multiple channels, and uphold world-class service standards.