Design Studio Lead: Elevate Sales & Customer Experience

Floor & Decor; Homewood (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life benefits

Job summary

Floor & Decor is seeking a Design Supervisor to lead the design team and drive sales through expert design services. You will greet customers, schedule appointments, and guide homeowners, designers, and builders through comprehensive design solutions.

The role requires design education or equivalent experience, leadership skills, and proficiency with design software. It involves coordinating with store leadership and maintaining design standards while providing exceptional service.

Qualifications

• Design education required (BA or AA in Interior Design).
• 6 years interior design experience in lieu of design education.
• 3-5 years of leadership or management experience.
• Knowledge of hard surface flooring preferred.
• Proficient in basic mathematical skills.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including Microsoft Office suite.

Responsibilities

• Hire and develop a dynamic design team, including performance evaluations.
• Greet store customers and support design walk-in needs.
• Maintain master store design appointment calendar and schedule design appointments.
• Provide tile, wood, stone and accessories advice to homeowners, designers, and builders.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple customer projects from inquiry to installation with high accuracy and communication.
• Collaborate with store leadership to manage projects and achieve sales goals.
• Support company initiatives and maintain store visuals.

Skills

Leadership

Customer service

Communication

Multi-tasking

Mathematics

Education

BA or AA in Interior Design

Tools

Salesforce

MyProject

James Martin

HousPro

Job description

Floor & Decor is seeking a Design Supervisor to lead the design team and drive sales through expert design services. You will greet customers, schedule appointments, and guide homeowners, designers, and builders through comprehensive design solutions.

The role requires design education or equivalent experience, leadership skills, and proficiency with design software. It involves coordinating with store leadership and maintaining design standards while providing exceptional service.