Design-Driven Store General Manager

MillerKnoll; San Antonio (TX); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Commuter benefits

Employee discounts

Quarterly bonus plan

Paid vacation and holidays

Job summary

Herman Miller is seeking a General Manager to lead store operations, coach demonstrations, and drive sales growth while upholding the designed Client Experience. You will train and inspire your team to achieve the store sales plan and manage staffing, performance, and employee relations in collaboration with HR and the Regional Manager.

As an industry leader in office furnishings, you will maximize revenue, oversee merchandising, and ensure compliance with operational procedures.

Qualifications

• Minimum 3 to 5 years of retail management experience.
• Excellent verbal, written, organizational and interpersonal communication skills.
• Ability to inspire team to conduct effective demonstrations in a high traffic environment.
• Ability to adhere to high personal performance standards, integrity, business ethics and the desire for continuous improvement.
• Ability to build relationships and trust with direct reports, peers, and Store clientele.
• Financial literacy, business acumen and ability to manage budgetary responsibilities.

Responsibilities

• Hire, develop, lead, and motivate the team through effective performance coaching, feedback, and training.
• Foster the Herman Miller Client Experience
• Engage in performance management on a daily, weekly, and monthly basis
• Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual
• Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals
• Resolve employee relations issues of sales team members in partnership with HR.
• Deliver Sales Plan

Skills

Retail management

Team leadership

Customer experience

Communication

Budget management

POS system

MS Office

Tools

POS system

MS Office

Job description

Herman Miller is seeking a General Manager to lead store operations, coach demonstrations, and drive sales growth while upholding the designed Client Experience. You will train and inspire your team to achieve the store sales plan and manage staffing, performance, and employee relations in collaboration with HR and the Regional Manager.

As an industry leader in office furnishings, you will maximize revenue, oversee merchandising, and ensure compliance with operational procedures.