Dermatology Scheduling Specialist — Patient-Centric

Premier Dermatology | Aesthetics & Wellness; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Dermatology | Aesthetics & Wellness seeks a Scheduling Coordinator to deliver exceptional service by handling a multi-line phone system and electronic patient messages. You will triage calls, coordinate appointments, and collect patient demographics and insurance data for entry into the system.

Participate in external referrals, medical record requests, and scheduling support while ensuring HIPAA/OSHA compliance and accurate data entry.

Qualifications

• Excellent communication, customer service, and interpersonal skills.
• Strong organizational skills with exceptional attention to detail.
• High level of computer literacy and ability to learn new software systems.
• Effective problem-solving skills and sound judgment.
• Accurate grammar, spelling, and data entry skills.
• Ability to work collaboratively within a team environment.

Responsibilities

• Receive and respond to multi-line phone system and electronic patient messages.
• Triages calls and text messages; relay messages promptly to appropriate staff.
• Schedule medical and cosmetic dermatology appointments; manage changes and cancellations.
• Obtain accurate patient demographics and insurance information for entry.
• Assist with insurance verification processes.
• Coordinate referrals and medical record requests from external clinics/hospitals.
• Maintain HIPAA and OSHA compliance; follow clinic policies.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Attention to detail

Computer literacy

Team player

Problem solving

Job description

Premier Dermatology | Aesthetics & Wellness seeks a Scheduling Coordinator to deliver exceptional service by handling a multi-line phone system and electronic patient messages. You will triage calls, coordinate appointments, and collect patient demographics and insurance data for entry into the system.

Participate in external referrals, medical record requests, and scheduling support while ensuring HIPAA/OSHA compliance and accurate data entry.