Dermatology Practice Manager — Multi-Location Ops Lead

APDerm; Natick (MA); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Medical partner program

Tuition reimbursement

Free Botox

Cosmetics discount

Comprehensive benefits

Job summary

APDerm Network of Practices is seeking a Practice Manager to oversee day-to-day operations across Natick, Arlington and Melrose clinics. You will lead scheduling, billing, HR, and patient experience while supporting clinic growth and high-quality dermatology services.

The role reports to the Regional Operations Director and requires strong leadership, excellent communication and hands-on management across multiple sites to ensure efficient operations and exceptional patient care.

Qualifications

• Bachelor’s degree preferred; 5+ years healthcare management experience; multi-clinic location management preferred.

Responsibilities

• Oversee day-to-day operations across multiple clinics (scheduling, billing, collections).
• Implement policies and procedures to ensure high-quality patient care.
• Recruit, train and supervise clinical and non-clinical staff.
• Manage HR activities including hiring, training, performance reviews, and employee relations.
• Monitor patient wait times and flow; optimize patient experience and clinic efficiency.
• Support provider schedules and fill rates for clinics.
• Ensure compliance with privacy/data protection and OSHA standards.

Skills

Interpersonal skills

Staff recruitment

Organization

Customer service

Independent & team work

Project management

Clinical operations

Communication

Education

Bachelor’s degree preferred

Tools

Athena EMR

Epic EMR

EMA EMR

MS Office

Job description

APDerm Network of Practices is seeking a Practice Manager to oversee day-to-day operations across Natick, Arlington and Melrose clinics. You will lead scheduling, billing, HR, and patient experience while supporting clinic growth and high-quality dermatology services.

The role reports to the Regional Operations Director and requires strong leadership, excellent communication and hands-on management across multiple sites to ensure efficient operations and exceptional patient care.