Associate Practice Manager: Clinic Operations & Training

APDerm Network of Practices; Worcester (MA); On-site; USD 60,000 - 81,000; Full time

Job summary

APDerm Network of Practices in Leominster/Worcester, MA, seeks an Associate Practice Manager to oversee daily operations of the Leominster practice. You will supervise patient flow, scheduling, and front/back-office staff, ensuring a smooth, patient‑centered experience.

Ideal candidates bring supervisory experience, strong communication, and proficiency with MS Office; you will lead staff training, coordinate with regional leaders, and uphold high standards of service and compliance.

Qualifications

• Supervisory or lead experience preferred.
• Must have strong verbal and written communication.
• Proficient in MS Word, Excel, PowerPoint and office software.
• Knowledge of patient flow, scheduling, and front/back-office processes.
• Ability to manage multiple tasks and prioritize under deadlines.

Responsibilities

• Oversee patient in-flow and out-flow, and appointment scheduling at check-in/out.
• Establish and maintain staff training programs for front and back-office.
• Ensure cleanliness and organization of clerical and clinical areas and promote a professional work environment.
• Mentor clerical and clinical staff and support provider scheduling.
• Collaborate with Regional Operations Director to manage monthly staff schedules.
• Interview candidates for front desk and medical assistant roles as needed.
• Support IT issues and EMR documentation tasks as required.

Skills

Supervisory experience

Strong communication skills

MS Word / Excel / PowerPoint

Customer service

Problem solving

Multitasking / prioritization

Education

High School Diploma or equivalent

Associates degree preferred

Tools

MS Office suite

HRIS systems

Web-based applications

Email systems

Job description

APDerm Network of Practices in Leominster/Worcester, MA, seeks an Associate Practice Manager to oversee daily operations of the Leominster practice. You will supervise patient flow, scheduling, and front/back-office staff, ensuring a smooth, patient‑centered experience.

Ideal candidates bring supervisory experience, strong communication, and proficiency with MS Office; you will lead staff training, coordinate with regional leaders, and uphold high standards of service and compliance.