Dermatology Office Operations Manager

Suncoast-Skin-Solutions-; Lecanto (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Suncoast-Skin-Solutions- seeks a qualified leader to supervise the operations of our dermatology office(s), overseeing clinical and administrative functions to ensure efficient patient care.

You will coach staff, recruit and train personnel, manage scheduling and timekeeping, monitor KPIs, ensure HIPAA/OSHA/CLIA compliance, and support revenue cycle activities while maintaining a positive, patient-centered environment.

Qualifications

• Must have supervisory/management experience in a physician practice environment.
• Excellent verbal communication skills and customer service orientation.
• Knowledge of EMR systems, billing processes, HR policies, and medical terminology preferred.

Responsibilities

• Supervise administrative and clinical staff; provide coaching, feedback and conflict resolution.
• Recruit, onboard and train personnel to ensure efficient office workflow and maintain confidential files.
• Conduct performance appraisals and staff development initiatives.
• Create staffing schedules balancing patient volume, PTO and clinic needs; monitor overtime.
• Monitor timekeeping, approvals and timecard corrections; oversee monthly team meetings.
• Track KPIs such as patient volume, wait times, provider utilization, staff productivity and patient satisfaction.
• Ensure compliance with HIPAA, OSHA, CLIA and other regulations; promote policy adherence.
• Oversee revenue cycle tasks: front-desk collections, insurance verifications, pre-authorizations and expense reporting.
• Coordinate with cross-functional teams to ensure operational alignment and patient-centered care.
• Serve as first line of leadership for staff and patient concerns; escalate when needed.

Skills

Supervisory experience

Verbal communication

Time management

Multitasking

Education

High school diploma

AA degree or higher

Tools

EMR systems

Billing software

Job description

Suncoast-Skin-Solutions- seeks a qualified leader to supervise the operations of our dermatology office(s), overseeing clinical and administrative functions to ensure efficient patient care.

You will coach staff, recruit and train personnel, manage scheduling and timekeeping, monitor KPIs, ensure HIPAA/OSHA/CLIA compliance, and support revenue cycle activities while maintaining a positive, patient-centered environment.