Dermatology Front Desk Pro: Patient Care & Scheduling

Forefront Dermatology; Fort Lauderdale (FL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Forefront Dermatology in Fort Lauderdale is seeking a Patient Service Representative who serves as the primary contact for patients, handling registration, scheduling, EHR tasks, and payments to ensure a smooth front-desk operation.

You will coordinate clinic workflow with clinicians and staff, maintain patient confidentiality under HIPAA, and foster a welcoming, efficient experience in a fast-paced dermatology setting.

Qualifications

• Experience in medical office or front-desk settings.
• Strong customer service and multitasking skills.
• Ability to handle confidential information per HIPAA.
• Proficiency in Microsoft Office and EHR systems.

Responsabilités

• Open and close the clinic and reconcile cash logs.
• Greet and check in/out patients and verify information.
• Collect payments and issue receipts.
• Manage appointments and cancellations.
• Maintain front-desk documentation and records.
• Coordinate referrals and communications with staff.
• Support onboarding of front-desk team members.
• Maintain patient confidentiality and HIPAA compliance.

Connaissances

Customer service

Multitasking

Communication

Professional demeanor

Formation

High School Diploma or GED

Outils

Microsoft Office Suite

Electronic Health Record (EHR)

Scheduling software

Description du poste

Forefront Dermatology in Fort Lauderdale is seeking a Patient Service Representative who serves as the primary contact for patients, handling registration, scheduling, EHR tasks, and payments to ensure a smooth front-desk operation.

You will coordinate clinic workflow with clinicians and staff, maintain patient confidentiality under HIPAA, and foster a welcoming, efficient experience in a fast-paced dermatology setting.