Dermatology Front Desk Specialist - Patient Services (Multi-site)

Forefront Dermatology; Woburn (MA); In loco; USD 34.000 - 42.000; Tempo pieno

Descrizione del lavoro

Forefront Dermatology is seeking a Patient Service Representative for our Woburn, MA clinic. The role involves checking in patients, updating insurance data, managing a multi-line phone system, and handling payments and cosmetic product sales in a busy dermatology setting.

Ideal candidates have at least a year in a medical front desk environment, strong Microsoft Office skills, and a solid grasp of HIPAA confidentiality. This is a full-time, on-site position with equal opportunity employment.

Competenze

• High School Diploma or GED is required.
• Up to one year of medical office or front desk experience preferred.
• Proficient with Microsoft Office Suite and comfortable with EHR/scheduling systems.
• Strong organizational, communication, and customer service skills for a fast-paced clinic environment.

Mansioni

• Open and close the clinic daily, counting cash and reconciling totals.
• Greet and check in patients; verify/update demographic, insurance, and consent data.
• Collect co-pays and payments; process retail transactions and maintain cash log.
• Manage waiting area; communicate delays and schedule appointments per procedure.
• Handle referrals, scheduling, and recalls; coordinate with billing/commercial offices.

Conoscenze

Medical office experience

Microsoft Office

Customer service

HIPAA confidentiality

Communication skills

Formazione

High School Diploma or GED

Strumenti

EHR systems

Descrizione del lavoro

Forefront Dermatology is seeking a Patient Service Representative for our Woburn, MA clinic. The role involves checking in patients, updating insurance data, managing a multi-line phone system, and handling payments and cosmetic product sales in a busy dermatology setting.

Ideal candidates have at least a year in a medical front desk environment, strong Microsoft Office skills, and a solid grasp of HIPAA confidentiality. This is a full-time, on-site position with equal opportunity employment.