Dermatology Front Desk & Patient Care Coordinator

Integrateddermatology; Worcester (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Integrated Dermatology Group in Worcester, MA is seeking a motivated Front Desk Receptionist who can also support the Medical Assistant department. You will answer calls, schedule appointments, verify insurance, and help maintain patient records in a HIPAA-compliant environment.

The ideal candidate has a High School Diploma, front desk/receptionist experience preferred, and dermatology experience is a huge plus. This is a full-time role with hours Mon–Thu 07:30–16:30 and Fri 07:30–14:00.

Qualifications

• Front Desk / Receptionist experience is preferred.
• Dermatology experience is a huge plus.

Responsibilities

• Answer incoming calls and direct them to the appropriate staff member.
• Schedule, reschedule, and cancel appointments.
• Manage online booking requests when applicable.
• Verify patient insurance eligibility.
• Obtain referrals when required.
• Collect and document payments accurately.
• Monitor income faxes, emails and medical records.
• Maintain organized patient records while following HIPAA privacy requirements.
• Respond to patient questions professionally; provide support to the Medical Assistant department as needed to ensure smooth daily operations.

Skills

Front Desk / Receptionist experience

Dermatology experience

Education

High School Diploma or equivalent

Job description

Integrated Dermatology Group in Worcester, MA is seeking a motivated Front Desk Receptionist who can also support the Medical Assistant department. You will answer calls, schedule appointments, verify insurance, and help maintain patient records in a HIPAA-compliant environment.

The ideal candidate has a High School Diploma, front desk/receptionist experience preferred, and dermatology experience is a huge plus. This is a full-time role with hours Mon–Thu 07:30–16:30 and Fri 07:30–14:00.