Dermatology Front Desk Specialist – Patient Concierge

Qualderm Partners; Brentwood (TN); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive health coverage

Generous 401(k) plan

Paid time off and holidays

Life insurance

Disability protection

Wellness plans

Employee assistance program

Employee discounts

Referral bonus program

Descripción de la vacante

QualDerm Partners is seeking a friendly and organized medical office receptionist to greet patients, schedule appointments, and manage front-office operations. You will verify information, assist with billing and insurance, and support clinicians with efficient daily tasks in a dermatology practice.

Ideal candidates have 1–2 years in a healthcare office, proficiency with EMR systems, and strong communication skills. Dermatology exposure is a plus; CMA credentials are preferred.

Formación

• High School Diploma required.
• 1–2 years of medical office experience; dermatology experience preferred.
• Knowledge of medical terminology.
• Excellent verbal and written communication skills.
• Comfort using computers, Microsoft Office, and electronic medical record or practice management systems.
• Strong organizational skills and ability to manage competing priorities in a busy office.
• Calm, thoughtful approach to resolving concerns and helping patients feel at ease.
• Dependable, collaborative attitude and willingness to help where needed.
• Certified Medical Assistant credential preferred.

Responsabilidades

• Greet patients and visitors, answer calls, and provide courteous, attentive service.
• Coordinate appointments and manage changes with patients.
• Register and intake paperwork, verify patient details, and update EMR.
• Verify insurance eligibility, identify authorization needs, and assist billing with copays.
• Assist patients with questions and connect them with the appropriate team member.
• Communicate scheduling updates to the clinical team to support daily operations.
• Maintain a clean, organized, and inviting front office.
• Assist with clinic visibility by sharing dermatology updates on approved channels.
• Protect patient confidentiality and handle sensitive information.

Conocimientos

Medical terminology

Verbal & written communication

Customer service

Teamwork

Privacy/compliance awareness

Computer literacy

EMR experience

Educación

High School Diploma

Associate’s Degree (preferred)

Certified Medical Assistant (CMA) credential (preferred)

Herramientas

Microsoft Office

Electronic Medical Records (EMR) systems

Descripción del empleo

QualDerm Partners is seeking a friendly and organized medical office receptionist to greet patients, schedule appointments, and manage front-office operations. You will verify information, assist with billing and insurance, and support clinicians with efficient daily tasks in a dermatology practice.

Ideal candidates have 1–2 years in a healthcare office, proficiency with EMR systems, and strong communication skills. Dermatology exposure is a plus; CMA credentials are preferred.