Dermatology Front Desk & Patient Concierge

QualDerm Partners; North Wilkesboro (NC); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Competitive pay

Generous 401(k) plan

Job summary

QualDerm Partners is seeking a Front Office Receptionist to support patient registration and ensure smooth clinic flow. The role involves verifying insurance, collecting payments, and maintaining accurate records in the Practice Management System (EMR).

The ideal candidate has strong customer service skills, attention to detail, and experience with health care office operations. PRN/as-needed, on-site in the United States, NC region, and requires professional communication with patients and

Qualifications

• High School Diploma or equivalent required; Associate degree preferred.
• Minimum 1 year of customer service experience in a health care office preferred.

Responsibilities

• Greet patients and visitors, answer inquiries, and direct to appropriate staff.
• Register patients accurately in the Practice Management System and verify demographics.
• Identify patients and create new records when needed; prepare paperwork for appointments.
• Call No-Show appointments to reschedule and document updates in the EMR.
• Verify insurance eligibility and determine payor type; notify Billing if prior authorization is required.
• Collect copays and balances at check-in/out; maintain a clean reception area.

Skills

Customer service

Insurance verification

EMR knowledge

Education

High School Diploma

Associate’s degree

Tools

Practice Management System (EMR)

Job description

QualDerm Partners is seeking a Front Office Receptionist to support patient registration and ensure smooth clinic flow. The role involves verifying insurance, collecting payments, and maintaining accurate records in the Practice Management System (EMR).

The ideal candidate has strong customer service skills, attention to detail, and experience with health care office operations. PRN/as-needed, on-site in the United States, NC region, and requires professional communication with patients and