Dermatology Front Desk: Welcoming Check-In & Scheduling

Qualderm; Brentwood (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Wellness Plans

Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a Front Office Receptionist to greet patients, coordinate appointments, and manage front desk operations in a dermatology setting. You will verify patient details, assist with insurance checks, and support our clinical team to ensure a smooth patient experience.

Ideal candidates have a High school diploma, 1–2 years in a medical office, strong communication skills, and familiarity with EMR systems. Dermatology exposure is a plus; CMA credential is preferred.

Qualifications

• High school diploma required.
• 1–2 years of medical office experience; dermatology preferred.
• Knowledge of medical terminology.
• Excellent verbal and written communication skills.
• Comfort using computers, Microsoft Office, and EMR systems.
• Strong organizational skills and the ability to manage competing priorities.

Responsibilities

• Greet patients and visitors, answer calls promptly, provide courteous service.
• Schedule visits, manage appointment changes, reschedule missed appointments.
• Complete registration and intake paperwork, verify patient details, update EMR.
• Verify insurance eligibility, coordinate with billing, collect copays and balances.
• Direct patients to the appropriate team member and support smooth check-in/out.
• Communicate scheduling updates to the clinical team to support daily operations.
• Maintain a clean, organized reception area and assist with clinic visibility activities.
• Protect patient confidentiality and handle information securely.

Skills

Medical terminology

Verbal & written communication

Computer skills

Organizational skills

Calm, thoughtful approach

Team collaboration

CMA credential (preferred)

Education

High school diploma

Associate's degree (preferred)

Certified Medical Assistant credential (preferred)

Tools

Electronic Medical Records (EMR) systems

Microsoft Office

Job description

QualDerm Partners is seeking a Front Office Receptionist to greet patients, coordinate appointments, and manage front desk operations in a dermatology setting. You will verify patient details, assist with insurance checks, and support our clinical team to ensure a smooth patient experience.

Ideal candidates have a High school diploma, 1–2 years in a medical office, strong communication skills, and familiarity with EMR systems. Dermatology exposure is a plus; CMA credential is preferred.