Front Desk Concierge – Dermatology Clinic

QualDerm Partners; Scottsdale (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off

Job summary

QualDerm Partners is seeking a Front Office Receptionist to handle patient registration, verify insurance coverage, and deliver excellent customer service in a busy dermatology setting. The role supports physicians, staff, and patients while maintaining compliant and confidential records.

The ideal candidate will have strong communication skills, familiarity with EMR systems, and a patient-first approach. Join a growing multi-state dermatology network that values teamwork and high-quality care.

Qualifications

• High School Diploma required; Associates Degree preferred
• 1 year customer service experience in health care office preferred

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries
• Notes patient arrival in Practice Management System (EMR)
• Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system
• Prepares necessary patient paperwork prior to patient's appointment
• Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary

Skills

Customer service

Healthcare office experience

Education

High School Diploma

Associates Degree

Tools

EMR/Practice Management System

Job description

QualDerm Partners is seeking a Front Office Receptionist to handle patient registration, verify insurance coverage, and deliver excellent customer service in a busy dermatology setting. The role supports physicians, staff, and patients while maintaining compliant and confidential records.

The ideal candidate will have strong communication skills, familiarity with EMR systems, and a patient-first approach. Join a growing multi-state dermatology network that values teamwork and high-quality care.