Dermatology Front Desk Associate

Qualderm; Scottsdale (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k)

PTO

Life insurance

Disability protection

Wellness plans

EAP

Employee discounts

Referral bonus

Job summary

QualDerm Partners is seeking a Front Office Receptionist to manage patient registration, verify insurance coverage, and provide exceptional service to patients, families, physicians, and staff. The role requires greeting patients, entering information in the EMR, collecting copays, and coordinating scheduling and communications with the practice team.

Ideal candidates will have a high school diploma and at least one year of health care office customer service experience.

Qualifications

• 1 year customer service experience in health care office preferred.
• High School Diploma required; Associates Degree preferred.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
• Notes patient arrival in Practice Management System (EMR).
• Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
• Prepares necessary patient paperwork prior to patient’s appointment.
• Calls “No Show” appointments to reschedule, makes notes in the EMR, and sends letters when necessary.
• Schedules appointments to optimize patient satisfaction and provider time.
• Responds quickly in emergencies to patients in distress with good judgment.
• Updates information in the EMR and verifies insurance eligibility and payor type.
• Obtains revenue by recording and collecting patient copays and balances at check in/out.

Skills

Customer service

Education

High School Diploma

Associates Degree preferred

Job description

QualDerm Partners is seeking a Front Office Receptionist to manage patient registration, verify insurance coverage, and provide exceptional service to patients, families, physicians, and staff. The role requires greeting patients, entering information in the EMR, collecting copays, and coordinating scheduling and communications with the practice team.

Ideal candidates will have a high school diploma and at least one year of health care office customer service experience.