Dermatology Front Desk & Patient Concierge

Dermatology Medical Partners; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Dermatology Medical Partners is seeking a friendly, organized Front Desk receptionist to be the welcoming face of our dermatology office. You will handle patient check-ins, calls, and scheduling, ensuring a positive, efficient experience for every client.

The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment while upholding patient privacy and providing exceptional service.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office or dermatology setting preferred.
• Familiarity with medical terminology a plus.

Responsibilities

• Greet and assist patients with a warm, welcoming demeanor.
• Manage patient check-ins and check-outs for a smooth process.
• Answer phone calls, schedule appointments, and respond to inquiries with professionalism.
• Coordinate and schedule patient appointments using the scheduling system.
• Verify and update patient information in the EMR.
• Handle insurance verification and assist with billing inquiries.
• Maintain the reception area, keeping it clean and organized.
• Provide information and directions to patients, ensuring a stress-free environment.

Skills

Communication

Organizational skills

Office software

Multitasking

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Dermatology Medical Partners is seeking a friendly, organized Front Desk receptionist to be the welcoming face of our dermatology office. You will handle patient check-ins, calls, and scheduling, ensuring a positive, efficient experience for every client.

The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment while upholding patient privacy and providing exceptional service.