Dermatology Front Desk Specialist – Patient Care & Scheduling

HealthPartners; Saint Louis Park (MN); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Park Nicollet in Minnesota is hiring a Medical Receptionist for the Dermatology team. The role spans front desk and call center duties, greeting patients, collecting co-pays, scheduling referrals, and supporting clerical tasks to ensure smooth patient flow and timely care.

The position requires at least 6 months of related experience, strong communication, and proficiency with common office equipment and telephone systems.

Qualifications

• 6 months related experience in a medical or customer service setting.
• Accurate computer/keyboard skills and familiarity with EMR systems.
• Proficiency with telephone, headset, PC, printer, copier and fax devices.
• Knowledge of age-related growth and development principles for patient safety.
• Ability to collect co-pays and process referrals and scheduling.

Responsabilités

• Greet patients and verify information at front desk.
• Collect co-pays and schedule follow-up appointments and referrals.
• Support departmental clerical duties and ensure timely, courteous patient service.
• Handle incoming calls in a Call Center environment with high availability.
• Maintain quality standards and confidentiality in a fast-paced setting.

Connaissances

Typing accuracy

Verbal and written communication

Telephone etiquette

Customer service

Time management

Formation

6 months related experience

Outils

Telephone system

Office equipment (printer/copier/fax)

Basic computer skills (EMR/Excel)

Description du poste

Park Nicollet in Minnesota is hiring a Medical Receptionist for the Dermatology team. The role spans front desk and call center duties, greeting patients, collecting co-pays, scheduling referrals, and supporting clerical tasks to ensure smooth patient flow and timely care.

The position requires at least 6 months of related experience, strong communication, and proficiency with common office equipment and telephone systems.