Medical Receptionist - Dermatology

HealthPartners; Minnesota; On-site; USD 22,000 - 28,000; Full time

Job summary

HealthPartners is seeking a Medical Receptionist for our Dermatology team. You will greet patients, collect co-pays, schedule follow-ups, and support clerical duties in a fast-paced clinic.

Split responsibilities between Call Center and Front Desk, ensuring courteous service, accurate data entry, and adherence to patient confidentiality. The role offers a weekday schedule and on-site work in Minnesota.

Qualifications

• 6 months related experience required.
• Must be proficient with basic computer and keyboarding skills.
• Ability to operate telephone systems, PC, printer, copier and fax.

Responsibilities

• Greet patients and check in/out; collect co-pays and schedule follow-ups.
• Provide clerical support within the department and maintain patient confidentiality.
• Support dermatology workflows to ensure timely and courteous service.

Skills

Keyboarding skills

Verbal communication

Data entry

Education

6 months related experience

Tools

Telephone equipment

PC

Printer

Copier

Fax machine

Job description

Medical Receptionist

Park Nicollet is looking to hire a Medical Receptionist to join our Dermatology team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

Call Center:

If an employee’s main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.

Front Desk:

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.

Work Schedule

Monday - Friday, 8:00am-4:30pm

Required Qualifications

• Education, Experience or Equivalent Combination:
  
  
  
  • 6 months related experience
  
  
  
  


• Licensure/ Registration/ Certification:
  
  
  
  • NA
  
  
  
  


• Knowledge, Skills, and Abilities:
  
  
  
  • Accurate computer/keyboarding skills required.
  
  
  • Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
  
  
  • Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
  
  
  
  

Preferred Qualifications

• Education, Experience or Equivalent Combination:
  
  
  
  • Some medical background preferred.
  
  
  
  


• Licensure/ Registration/ Certification:
  
  
  
  • NA
  
  
  
  


• Knowledge, Skills, and Abilities:
  
  
  
  • Strong verbal and written communication skills
  
  
  • Human relations sensitivity and customer service skills
  
  
  • Listening and telephone etiquette skills
  
  
  • Medical terminology knowledge desirable
  
  
  • Comfort in asking patients for copays and race collection.
  
  
  • Ability to promote and maintain good patient relations and patient confidentiality.
  
  
  • Ability to work in a fast-paced and structured environment.
  
  
  • Ability to sit for long periods of time.
  
  
  • Ability to key for long periods of time.