Dermatology Front Desk & Patient Services Specialist

Christie-Clinic; Champaign (IL); On-site; USD 34,000 - 42,000; Full time

Job summary

Christie Clinic's Dermatology department is seeking a full-time Patient Service Representative to handle front desk duties in Champaign, IL. The role involves greeting patients, checking in, answering calls, scheduling visits, and processing payments in a fast-paced clinical setting.

Typical hours are Monday–Friday, with no nights or weekends, and it offers a substantial benefits package. Prior medical office experience is preferred but not mandatory for all candidates.

Qualifications

• High school diploma or better required.
• Experience in a medical office setting preferred.

Responsibilities

• Greet patients and visitors in a courteous manner and assist with check-in.
• Answer a high volume of phone calls and schedule patient appointments.
• Collect payments and assist with checkout or rescheduling processes.
• Verify and update patient demographic information in the system.
• Maintain provider schedules and keep the lobby area organized.
• Assist with patient portal information and related paperwork as needed.

Skills

Customer service

Phone etiquette

Scheduling

Cash handling

Education

High school diploma or equivalent

Tools

EMR software

Job description

Christie Clinic's Dermatology department is seeking a full-time Patient Service Representative to handle front desk duties in Champaign, IL. The role involves greeting patients, checking in, answering calls, scheduling visits, and processing payments in a fast-paced clinical setting.

Typical hours are Monday–Friday, with no nights or weekends, and it offers a substantial benefits package. Prior medical office experience is preferred but not mandatory for all candidates.