Patient Check-In & Front Desk Specialist

Experience Champaign Urbana; Champaign (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (Vacation, Sick,Personal

401k Plan

Medical Flexible Spending Account

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Job summary

Christie Clinic's Windsor clinic in Champaign, IL is seeking a full-time Central Registration Check In agent for Monday-Friday 8:00am-5:00pm. Duties include greeting patients, updating demographics and insurance, and collecting co-payments at service time.

The role requires a high school diploma and strong customer service. The position offers a stable schedule with no night or weekend hours, and a comprehensive benefits package.

Qualifications

• High school diploma or better.
• Demonstration of excellent customer service skills and professionalism.

Responsibilities

• Greet patients and visitors in a prompt, courteous and helpful manner.
• Checks in patients following, Check in Front Office standard work.
• Reviews and updates demographic and insurance information.
• Provides appropriate forms and obtains required signatures.
• Collect Copayment and or Prepayments at time of service.
• Post payments for cash, check and bank card transactions.
• Daily balance of cash drawer and keep appropriate change.
• Works at or provides coverage for the limited mobility/information desk.
• Keys claims and post associated payments for such items as: Retail sales, hearing aid sales and form fees.
• Participates and leads daily department huddles.
• Keep clinical areas informed of patient arrivals. Maintain open communication with clinical areas.
• Screen visitors and respond to routine requests for information.
• Maintain work area and waiting room in neat and orderly manner.
• Receives cross training and provides back up coverage to any and all tasks within department.
• Demonstrate excellent customer service skills and professionalism.
• Perform related work as required.

Skills

Customer service

Education

High School diploma

Job description

Christie Clinic's Windsor clinic in Champaign, IL is seeking a full-time Central Registration Check In agent for Monday-Friday 8:00am-5:00pm. Duties include greeting patients, updating demographics and insurance, and collecting co-payments at service time.

The role requires a high school diploma and strong customer service. The position offers a stable schedule with no night or weekend hours, and a comprehensive benefits package.