Front Desk Patient Services Specialist

Forefront Dermatology; Lincolnshire (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account $500 matching

PTO and Holidays

Life insurance

Job summary

Forefront Dermatology seeks a Patient Service Representative in Lincolnshire, IL to handle patient check-in, verify insurance, and manage clerical tasks in a fast-paced dermatology clinic. The role requires maintaining patient records, scanning documents, and assisting with daily operations.

The position is full-time, based in Lincolnshire and Glencoe clinics, with competitive pay and a benefits package including health, dental, vision, PTO, and retirement plans.

Qualifications

• High school diploma or equivalent required.
• 1+ years of recent medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• Typing speed of 40 wpm preferred.
• Attention to detail and ability to multi-task.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter.
• Checks schedules for added, canceled and no-show appointments.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Multitasking

Communication

Organizational skills

Attention to detail

Teamwork

Confidentiality

Typing 40 wpm

Education

High school diploma or equivalent

Tools

Electronic health record

Job description

Forefront Dermatology seeks a Patient Service Representative in Lincolnshire, IL to handle patient check-in, verify insurance, and manage clerical tasks in a fast-paced dermatology clinic. The role requires maintaining patient records, scanning documents, and assisting with daily operations.

The position is full-time, based in Lincolnshire and Glencoe clinics, with competitive pay and a benefits package including health, dental, vision, PTO, and retirement plans.