Dermatology Front Desk & Patient Concierge

DOCS Dermatology Group; South Charleston (WV); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in South Charleston, WV seeks a Medical Receptionist to be the first point of contact for patients and vendors. You will manage multi-line phone calls, scheduling, and data entry into our EHR system. You will greet patients, collect insurance information, and sign patients in and out, ensuring smooth operations in a busy dermatology practice.

You will support physicians and staff to provide outstanding patient care and maintain a clean, compliant front-desk environment.

Qualifications

• High School diploma or equivalent.
• Experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management and physicians.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Interpersonal skills

Phone etiquette

Data entry

Customer service

Education

High School diploma

Job description

DOCS Dermatology Group in South Charleston, WV seeks a Medical Receptionist to be the first point of contact for patients and vendors. You will manage multi-line phone calls, scheduling, and data entry into our EHR system. You will greet patients, collect insurance information, and sign patients in and out, ensuring smooth operations in a busy dermatology practice.

You will support physicians and staff to provide outstanding patient care and maintain a clean, compliant front-desk environment.