Patient Care Front Desk Specialist — Dermatology

DOCS Dermatology Group; Morgantown (WV); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Morgantown, WV is seeking a Medical Receptionist to support front-desk operations, greet patients, and manage phones and insurance data. You will enter information into the EHR, schedule appointments, collect copays, and assist management and physicians to ensure smooth patient flow.

The role emphasizes reliable patient care, strong customer service, and adherence to safety standards in a busy dermatology setting.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones and greeting patients.
• Signing patients in and out, collecting insurance information.
• Data entry into EHR systems and scheduling appointments.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining a safe, secure and healthy work environment by following standards.
• Collaborating with staff to ensure effective communication.

Skills

Medical terminology

Customer service

Data entry

Education

High School diploma

Tools

EHR software

Job description

DOCS Dermatology Group in Morgantown, WV is seeking a Medical Receptionist to support front-desk operations, greet patients, and manage phones and insurance data. You will enter information into the EHR, schedule appointments, collect copays, and assist management and physicians to ensure smooth patient flow.

The role emphasizes reliable patient care, strong customer service, and adherence to safety standards in a busy dermatology setting.