Dermatology Front Desk & Patient Concierge

Golden-State-Dermatology; Sacramento (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% off products and procedures

Medical, dental, vision

Life insurance

Short/long-term disability

401(k) with match

Flex spending

Employee assistance program

Pet insurance

Paid holidays

E-Verify

Job summary

Golden State Dermatology is a physician-led dermatology group seeking a Medical Receptionist to warmly welcome patients, handle check-in/check-out, verify insurance, answer calls, and maintain patient records. You will manage the appointment schedule and contact patients on waiting lists to fill openings.

The role includes providing product education and selling skincare items, with emphasis on multitasking and patient satisfaction. Prior dermatology or healthcare experience is a plus.

Qualifications

• Dermatology, healthcare, or aesthetics experience preferred.
• Knowledge of Medicare, commercial, and HMO insurance.
• Front desk multitasking and strong communication.

Responsibilities

• Check-in and check-out patients and verify information.
• Verify insurance coverage and eligibility.
• Answer phone inquiries and maintain records.
• Manage appointment schedule and waitlist.
• Educate patients on skincare products and sell items.

Skills

Customer service

Patient-centered

Insurance knowledge

EMR software

Tools

EClinicalWorks

EMA

Job description

Golden State Dermatology is a physician-led dermatology group seeking a Medical Receptionist to warmly welcome patients, handle check-in/check-out, verify insurance, answer calls, and maintain patient records. You will manage the appointment schedule and contact patients on waiting lists to fill openings.

The role includes providing product education and selling skincare items, with emphasis on multitasking and patient satisfaction. Prior dermatology or healthcare experience is a plus.