Dermatology Front Desk & Patient Experience Specialist

Dermatology Solutions Group LLC; Troy (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Dermatology Solutions Group, LLC is seeking a professional Receptionist to greet patients, manage registrations, and schedule appointments. The role reports to the Office Administrator and emphasizes patient-focused service.

The ideal candidate will have at least one year of medical office experience, proficiency with EMR systems, and a strong ability to communicate professionally while handling confidential information.

Qualifications

• High school graduate or GED.
• One year medical office experience preferred.
• Proficiency in Microsoft Office.
• Typing speed of 30 WPM minimum.
• Valid driver’s license.

Responsibilities

• Greet patients and visitors in person or by phone.
• Register patients and update patient information in the system.
• Schedule and manage appointments efficiently.
• Identify patients in the system and create new accounts if needed.
• Process no-show calls and reschedule appointments.
• Maintain confidentiality of patient information.
• Verify insurance eligibility and communicate with Billing.
• Keep reception area clean and organized.
• Cross-train and work in the call center as needed.

Skills

Customer service

EMR systems

Microsoft Office

Typing 30 WPM

Education

High school diploma or GED

Tools

eClinicalWorks

Job description

Dermatology Solutions Group, LLC is seeking a professional Receptionist to greet patients, manage registrations, and schedule appointments. The role reports to the Office Administrator and emphasizes patient-focused service.

The ideal candidate will have at least one year of medical office experience, proficiency with EMR systems, and a strong ability to communicate professionally while handling confidential information.