Dermatology Clinic Access & Scheduling Specialist

University Health; Independence (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

University Health in Independence, Missouri, is seeking a Clinic Access and Scheduling Representative for the Dermatology Clinic. The role focuses on scheduling, pre-registration, front desk duties, and patient flow management to ensure efficient clinic operations.

You will verify demographic and financial information, explain the Discount Policy and patient financial obligations, and handle phone requests to maintain a productive clinic schedule.

Qualifications

• High school diploma or equivalent required.
• One year customer service experience preferred.
• Concise written communication skills required.

Responsibilities

• Schedule patients and manage front desk activities.
• Perform pre-registration, check-in and check-out processes.
• Maintain accurate demographic and financial information in the system.
• Answer phone calls and respond to patient requests.
• Communicate health benefit information and financial obligations to patients.

Skills

Customer service

Communication skills

Written communication

Education

High school diploma or equivalent

College course work

Tools

Computer skills

Job description

University Health in Independence, Missouri, is seeking a Clinic Access and Scheduling Representative for the Dermatology Clinic. The role focuses on scheduling, pre-registration, front desk duties, and patient flow management to ensure efficient clinic operations.

You will verify demographic and financial information, explain the Discount Policy and patient financial obligations, and handle phone requests to maintain a productive clinic schedule.