Patient Services Front Desk Specialist

U.S. Dermatology Partners; Lake Lotawana (MO); On-site; USD 25,000 - 26,000; Full time

Job summary

U.S. Dermatology Partners seeks a full-time front desk clerk in Lees Summit, MO to handle routine clerical and administrative tasks, greet patients and manage calls. You will support data processing, records, and customer service in a fast-paced dermatology clinic.

The role requires attention to detail, strong communication, and basic computer skills. Experience in retail or clinical front desk is preferred, with proficiency in Excel, Word, and Outlook expected.

Qualifications

• One (1)+ year of retail or clinical front desk experience, preferred.
• Detail oriented with professional attitude and reliability.
• Strong English communication and interpersonal skills.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Knowledge of HIPAA guidelines and state/federal regulations.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Basic computer operation

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA guidelines

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners seeks a full-time front desk clerk in Lees Summit, MO to handle routine clerical and administrative tasks, greet patients and manage calls. You will support data processing, records, and customer service in a fast-paced dermatology clinic.

The role requires attention to detail, strong communication, and basic computer skills. Experience in retail or clinical front desk is preferred, with proficiency in Excel, Word, and Outlook expected.