Dept. Assistant - AUS Clinic Front Desk - M. Kennedy [Work Study] Antioch University Seattle

Antioch University; Seattle (WA); On-site; USD 20,664 - 27,552; Part time

Job summary

Antioch University in Seattle is offering a work study position at the Antioch Community Counseling and Psychology Clinic starting from the Summer '25 quarter. This role involves monitoring clinic communications, processing client intakes, and supporting therapists.

Ideal candidates will have prior administrative and customer service experience, and be familiar with MS Office and Google sheets. Commitment of 15-20 hours per week is expected, with shifts generally 4-5 hours long.

Qualifications

• Prior administrative and customer service experience preferred.
• Familiarity with MS Office and Google sheets.
• Strong communication skills.

Responsibilities

• Monitor the Clinic voicemail and email.
• Call clients to take payments via phone.
• Answer inquiries or refer to appropriate staff.
• Process intake via phone or email for new clients.
• Maintain client accounts by obtaining and updating information.
• Protect client rights and confidentiality.
• Assist student therapists with Clinic procedures.

Skills

Administrative experience

Customer service experience

Familiarity with MS Office

Familiarity with Google sheets

Strong communication skills

Job description

Applicants must be enrolled students at Antioch University living in the United States

Start Date: 7/1/2026
End Date: 9/27/2026
Number of Positions: 4 - position staffs the front desk for the AUS Clinic and must cover Clinic's hours of operation, daily
Hours per Week: 15-20 hrs/wk needed = 15-20 hrs/1 student or 60-80 hrs/4 students
Weekends Required: No
Evenings Required: Yes

Supervisor: Melissa Kennedy

Alternate Supervisor: Saori Den

This position allows for remote work Yes/No: No

Job Description

The Antioch Community Counseling and Psychology Clinic is looking for a work study student to fill a Clinic front desk position starting in the Summer '25 quarter. Training for this position would start as soon as possible. The Clinic staff hours are Monday - Thursday 9:30am - 7pm and Friday 9:30am - 5pm. Shifts are generally 4-5 hours long.

Responsibilities:

• Monitoring the Clinic voicemail and email.
• Calling clients to take payments via phone.
• Answering or referring inquiries to the appropriate staff.
• Intake processing via phone or email of new clients including scheduling appointments.
• Maintaining client accounts by obtaining, recording, and updating personal and financial information.
• Protecting client rights by maintaining the confidentiality of personal and financial information.
• Assisting student therapists with Clinic procedures.
• Other projects as assigned by the Clinic coordinator.

Qualifications

• Prior administrative and customer service experience preferred.
• Familiarity with MS Office and Google sheets.
• Strong communication skills.

Does this position meet the definition of Community Service? No

How to Apply: The students complete an application and provide reference.

Email: [e-mail]

Position Type: Work Study

Department: Administration/Student Affairs