Clinic Front Desk Associate (Work-Study)

Antioch University; Seattle (WA); On-site; USD 20,664 - 27,552; Part time

Job summary

Antioch University in Seattle is offering a work study position at the Antioch Community Counseling and Psychology Clinic starting from the Summer '25 quarter. This role involves monitoring clinic communications, processing client intakes, and supporting therapists.

Ideal candidates will have prior administrative and customer service experience, and be familiar with MS Office and Google sheets. Commitment of 15-20 hours per week is expected, with shifts generally 4-5 hours long.

Qualifications

• Prior administrative and customer service experience preferred.
• Familiarity with MS Office and Google sheets.
• Strong communication skills.

Responsibilities

• Monitor the Clinic voicemail and email.
• Call clients to take payments via phone.
• Answer inquiries or refer to appropriate staff.
• Process intake via phone or email for new clients.
• Maintain client accounts by obtaining and updating information.
• Protect client rights and confidentiality.
• Assist student therapists with Clinic procedures.

Skills

Administrative experience

Customer service experience

Familiarity with MS Office

Familiarity with Google sheets

Strong communication skills

Job description

Antioch University in Seattle is offering a work study position at the Antioch Community Counseling and Psychology Clinic starting from the Summer '25 quarter. This role involves monitoring clinic communications, processing client intakes, and supporting therapists.

Ideal candidates will have prior administrative and customer service experience, and be familiar with MS Office and Google sheets. Commitment of 15-20 hours per week is expected, with shifts generally 4-5 hours long.