Deployment Strategist - Enterprise Migrations Lead

salesforce.com, inc.; Georgia; On-site; USD 150,000 - 273,000; Full time

Job summary

Salesforce is hiring Deployment Strategists to serve as the operational backbone, program lead, and business strategist for high-stakes customer migrations and platform modernizations. You will own the end-to-end delivery lifecycle for fast-paced engagements transitioning enterprise customers to modern platforms.

You'll act as a hybrid of Program Manager, Engagement Lead, and Business Analyst, leading strategy, cross-functional pods, governance, and leveraging AI tools to accelerate discovery

Qualifications

• 8+ years leading enterprise delivery, TPM, engagement management, or management consulting for enterprise SaaS transitions.
• Proven track record owning enterprise engagement scopes, managing cross-functional delivery teams, and running tight, time-bound client engagements with strict milestone discipline.
• Strong background in program governance, scope management, business process analysis, and executive stakeholder management.
• Experience orchestrating delivery alongside Professional Services teams, System Integrators (SIs), and external customer teams.
• Broad working understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems (MC Next, Revenue Cloud, Tableau, or Data Cloud).
• Practical experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis, documentation, and operational efficiency.
• Willingness to travel up to 25% to customer sites as needed.
• Degree or equivalent relevant experience required.

Responsibilities

• Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery Migration Strategy Execution Oversight Value Realization & Hand-off.
• Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks.
• Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners - keeping them unblocked and aligned on scope and delivery dates.
• Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes.
• Lead steering committee reviews and help customers navigate organizational change.
• Personally lead discovery workshops and Jobs-to-be-Done reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns.

Skills

Enterprise delivery leadership

Program management

Executive stakeholder management

Cross-functional delivery

SaaS migrations

AI productivity tools

Willingness to travel

Degree or equivalent experience

Education

Degree or equivalent experience

Tools

Claude/Cursor/Copilot

Job description

Salesforce is hiring Deployment Strategists to serve as the operational backbone, program lead, and business strategist for high-stakes customer migrations and platform modernizations. You will own the end-to-end delivery lifecycle for fast-paced engagements transitioning enterprise customers to modern platforms.

You'll act as a hybrid of Program Manager, Engagement Lead, and Business Analyst, leading strategy, cross-functional pods, governance, and leveraging AI tools to accelerate discovery